Financial Service Organizations
Financial Services organizations need to win, and keep, the loyalty of their customers. This requires a combination of advanced customized digital and mobile engagement, as well as the credibility gained from offering industry-leading expertise along every step of their customer journey and every transaction.
Managed IT Services for Financial Services Organizations
Financial services organizations understand that technology, correctly applied, can provide a valuable market differentiator. Financial services organizations need to be able to support the secure collection and distribution of transactional, regulatory, customer and market data to keep pace with their competitors.
Xcel Services Group can manage your entire IT environment, including managing your Hybrid Cloud and vendors. No more vendor’s blaming vendors with Xcel Services Group. Don’t struggle with MSP’s that are too small or “specialized.”
Let xcel services group provide security to your financial service business
Xcel Services Group is one of the few “full-service” nationwide Managed Services Providers focused on the Financial Services industry. We can offer:
Xcel Services Group can give you perspectives no specialized vendor will tell you. We are technology agnostic and look to provide you the best possible cost-effective solution for your demanding operating environment.
Host your critical data in the cloud
We can assess your computing needs and can migrate your workloads the best cloud environment. We support complex Hybrid Cloud environments as well.
AWS Cloud Hosting
IT Infrastructure as a Service
Xcel Services Group uses an advanced set of monitoring and management tools to proactively monitor your IT infrastructure. We can act as a “single source” that can own all of your problems and manage your vendors to a satisfactory resolution of an incident. We get quicker results, lowering your maintenance costs and reducing the impact of network or server outages.
Backup and Disaster Recovery
Xcel Services Group will evaluate your networking and storage alternatives and deliver your financial services organization a comprehensive Backup and Disaster Recovery plan. We can also implement this solution with the hosting providers of your choice. From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage, and operational alternatives to give you the options you need.
Xcel Services Group Managed Services manages many applications that are critical to daily operations within the financial industry. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24×7 Help Desk, Service Desk
This is where it all comes together. Our US-based Help Desk is staffed by a team of IT Professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Have your talented IT team focus on your critical business objectives and not “basic” Help Desk” activities.
Learn, Compare, and Evaluate Your Managed Services Provider
Right-sizing your cloud; getting the best configuration, confirming your cloud instance types, storage options, peak RAM usage, storage capacity and current utilization require very precise analytics. Learn about the best ways to manage and configure your cloud. Cloud Migration Analysis.
Cyber Security is a rapidly evolving challenge. Learn how to manage your cyber security risk and at the same time manage your costs. Companies look to us for ongoing guidance, not to sell them tools. We meet regularly with our clients to assess and discuss how they can be more secure. We provide current awareness of trends we see with other clients as well as emerging threats. Our Cyber Security services bundle offers complete intrusion detection and protection.
The advantages of dealing with one provider presents a number of economies of scale and operating efficiencies. Also, we use our purchasing power to lower the costs of services you might buy direct from many of these same providers. When our 24×7 Help Desk takes a call, and we are providing our full suite of “ITaaS” (IT as a Service) we can quickly diagnose and remediate problems.
In response to the increased attacks on the financial services industry, Xcel Services Group has developed several programs including end-user training and threat education, endpoint security, network security, as well as cyber security advisory.
A Financial Services IT environment should include:
- An IT infrastructure designed to diagnose and remediate problems quickly and efficiently
- An IT infrastructure designed for reliability with the ability to quickly scale
- An optimized IT infrastructure continuously measured against specified service levels
- An experienced IT team to seamlessly integrate new IT infrastructure with legacy systems
- A “core focus” of improving IT operations processes and IT staff training
- Established practices in using infrastructure security management services
- A team experienced in IT infrastructure patching, upgrades, and migrations
- An advanced IT Service Management (ITSM) framework specifically designed to manage a diverse IT infrastructure environment
A team continually improving IT infrastructure design and increasing IT “value”
Xcel Services Group’s Managed IT Infrastructure Services provide all of these features and more for a fixed monthly price. Xcel Services Group takes a different approach, serving as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. Xcel Services Group’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients in the financial services industry.
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How xcel can help
- Providing secure access to critical information from any device
- Improving performance and security
- Decreasing exposure
- Delivering performance increases through an efficient well managed IT architecture
- Getting rapid scalability for backups and data storage
- Providing real-time U.S. based 24 x 7 support to address issues whenever needed
- Accessing skilled IT staff when required
- Reducing capital expenditures and moving to a fixed IT services budget
Say Hello to XCEl!
Connect with our Financial Services Managed IT Solutions Specialists at Xcel Services Group today!